Privacy Policy
This policy outlines how Red Marble AI collects and manages your Personal Information in accordance with our ongoing obligations under the Privacy Act 1988 (Cth) (the Privacy Act).
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect includes names, email addresses and phone numbers.
This Personal Information may be obtained in various ways for example by email, via our website www.redmarble.ai, from media and publications, from other publicly available sources and from third parties.
We collect your Personal Information for the primary purpose of providing and supporting our services to you and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. We do not collect Sensitive Information.
Disclosure of Personal Information
We do not sell your Personal Information to anyone else. We will not disclose, share, distribute, or transfer it unless authorised by you or required by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date so we can provide quality service to you. We will take reasonable steps to make sure that is the case. If you find that the information we have is inaccurate, please let us know so we can update our records.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Red Marble AI Pty Ltd, 39 Little Collins St Melbourne 3000
info@redmarble.ai
Tel: +613 8518 4449